Contacting Support via Email

If you’re experiencing a problem, please contact our customer support and provide details and screenshots of the issue you are facing. While we do offer phone customer service, we request that you limit technical difficulties to email only. Email: support@mycarrots.app

Reporting Bugs

Welcome to the troubleshooting section. We haven’t had enough traffic in our customer support channel to populate a detailed troubleshooting guide. Unfortunately, applications tend to have some kinks that need worked out, especially during the beta phase. To report a bug, tap Profile > Give us feedback, fill out the form and submit. If you are unable to submit a …