You can manage two-step verification settings in your Carrots account. You have the option to enable or disable this feature, change the PIN or update the email address associated with two-step verification.
Enable two-step verification
- Open Carrots Profile.
- Tap Two-step verification > Enable.
- Enter a six-digit PIN of your choice and confirm it.
- Provide an email address you can access or tap Skip if you don’t want to add an email address. We recommend adding an email address as this allows you to reset two-step verification, and helps safeguard your account.
- Tap Next.
- Confirm the email address and tap Save or Done.
If you don’t add an email address and you forget your PIN, you’ll have to contact customer support before you can reset your PIN. Since we don’t verify this email address to confirm its accuracy, make sure you provide an accurate email address you can access.
Disable two-step verification:
- Open Carrots Profile.
- Tap Account > Two-step verification > Disable > Disable.
Change your two-step verification PIN
- Open Carrots Profile.
- Tap Two-step verification > Change PIN.
Add an email address
- Open Carrots Profile.
- Tap Two-step verification > Add Email Address.
Change an email address
- Open Carrots Profile.
Tap Two-step verification > Change Email Address.