You can add or remove payment methods at Profile > Payments and payouts > Payment methods. Payment methods are stored credit cards which will automatically be charged when you place an order. Adding payment methods Navigate to Profile > Payments and payouts > Payment methods > Add payment method and fill in the required information. Removing payment methods Navigate to …
Managing Schedule
You can manage your schedule by tapping Calendar. The calendar screen allows a birds eye view of your upcoming orders in a calendar format. Below the main calendar, you can see a list of upcoming orders. You can click on the individual orders to get more information. Scheduled order fulfilment It’s important to stay on top of your order schedule …
About Carrots Drop Off Points
Delivery by Carrots requires the products to be dropped off at the Carrots drop off locations. Shoppers don’t need to worry about this step as this is an interaction point for Carrots and Farmers. Dropping orders off at a Carrots drop off point You can find your closest Carrots drop off point in your application. From the farmers side of …
About Deliveries
There are three delivery methods available to Carrots shoppers, delivery by Farmers, delivery by Carrots or local pickup. If you are close to the farmer they may offer an option to deliver your order directly to your door. If you live within a Carrots delivery zone you can have your produce delivered to your door through Carrots delivery. If neither …
How to List Products for Sale
To initiate the product listing creation process tap on Profile > Create a product listing and provide the requested information. You will need to verify your identity prior to completing your product listing. The identity verification is a one-time process and you won’t need to repeat it once you’re verified. Identity verification provides peace of mind for consumers and ensures …
How to Become a Farmer
All products listed for sale on the Carrots application are produced by local farms. Any user can become a Farmer by listing products for sale on the marketplace. Becoming a Farmer is easy and happens automatically simply by listing a product for sale. Users must complete the identity verification process prior to completing a product listing.
Recurring Deliveries
The Carrots app provides functionality to have products ordered and delivered automatically on a set schedule. Carrots hosts farms of all sizes and capabilities, as such the availability of the supply of any particular product can vary greatly. Recurring deliveries will need to be requested and confirmed by farmers prior to automatic deliveries commencing. Further, some products may not offer …
Purchasing a Product
The Carrots app is designed as a marketplace for consumers to purchase locally grown foods from local farmers. You can browse products for sale by initiating a search at Shop > search field at the top. Adding a product to your basket After selecting a product to purchase, you can tap on the product to navigate to the product listing. At …
About Product Reviews
Products are reviewed by consumers on a number of topics. These topics include accuracy, flavor, appearance, freshness and value. Leaving a review You can leave a review on your order after the order has been delivered. Tap on Profile > Purchase history > tap on order > Review products > Select the check mark next to the products you want …
About Product Listings
After performing a search at Shop > Search field the results of the search will be displayed. Each of these results is a product listing. Listings are comprised of photos of the product, a description of the product, product reviews and other related information. Quality indicators Quality indicators are shown towards the top of the listing below the photos and …